Shell Shack

3001 Heritage Trace Pkwy #105, Fort Worth, TX 76177, USA

About Shell Shack

3.7 / 5

from reviews

We’re customizing your seafood favorites just the way you like it. From the flavor of our seasonings to the level of heat, the choice is yours!

Keith Mahome
September 13, 2021

Ms. Madison was the best waitress. Attentive though busy. First time at the Shack. Small oysters. Food came out hot. Good taste.

October 28, 2021

Super yummy! Very messy but definitely worth it. The hand wash station is a very nice touch. Also, Madison is an AMAZING server! Just the right amount of attentive. Great drinks too

Jason Butler
August 05, 2021

This will be the last time I visit this place The food is good but is horribly run.... (every time I have been here it’s been a bad customer service experience on some level.... last time it was the waitress and hostess that was bad) This time .....Out of Syrup to make soft drinks that aren’t dark cola (no sprite, Mountain Dew, 7up etc...) out of ketchup (all this as we are placing our order) we asked Jaime the Manager if anything can be done (because at this point I will need to run out and grab sprite and ketchup for us to enjoy the meal here) .... He explains that they been busier than expected, he has been working a straight 18hrs and nothing he can do about it? Really... ? Can’t even comp drinks or provide discount for next visit.? So yes... I went to 7-ELEVEN and purchased Sprite and Ketchup... Why (and not walk the F out) because it was late and we were celebrating my daughters 13th birthday.... The are other comparable options in that alliance area... I will not return. I do feel bad for the waiter... he was excellent and I felt bad NOT leaving a tip (I have tipped before w/bad service)... But on a $148.00 bill and I had to run across the street to self service drink and ketchup ... could not leave that tip... But did leave some advice!

Brandie Chambers
November 30, 2021

First and last visit. Service was slow even though there were only a couple other tables. Waitress was kind and attentive. I was going to order the crab boil but it was very overpriced compared to other similar restaurants. Ended up ordering the crab tater tots and crab grilled cheese. The tater tots were over cooked and just so-so. The crab grilled cheese looked like it came from the kids menu. Literally two slices of white bread, a slice of kraft singles cheese, and a sprinkle of crab in the middle. There was very little crab and the crab meat that was in it was dried out and disgusting. I only ate half of the sandwich because it was so bad. Don't waste your money on this place.

Mary McGinnis
October 11, 2021

Ordered a small dinner salad. Got the bill $8.99. Menu said $3.99. Waiter said we only have one size. The menu is wrong. French fries were great. Fried shrimp was too heavily breaded. Won’t be back.

Our Address

3001 Heritage Trace Pkwy #105, Fort Worth, TX 76177, USA

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